About Us
At Crescendo , we’re transforming customer experience with Augmented AI—a seamless blend of human expertise and AI automation that delivers better, faster, more scalable support. We’re not just changing how support works. We’re reshaping the economics of an entire industry.
The Role
Crescendo is growing at a remarkable rate, and we are seeking a Sr. Manager of Finance to take our forward-looking financial capabilities to the next level.
In this role, you will be a critical member of the Finance team, responsible for driving strategic insight, owning the financial planning process, and supporting key decision-making across the organization. You will improve and maintain our financial model, lead the budgeting and forecasting process, and work closely with senior leadership on cross-functional initiatives that impact financial performance. You’ll be expected to deliver sharp insights from data, help operationalize KPIs, and lead a scalable planning process.
The ideal candidate brings early-career experience in Investment Banking, Private Equity, or Big 4 Transaction Services (FDD), followed by hands-on experience in FP&A, Corporate Finance, or Strategic Finance. Prior experience in Technology, SaaS or tech-enabled service industries is preferred.
This role reports to the Head of Finance and offers significant room for growth and impact as Crescendo continues to scale.
What You’ll Do:
What We Expect From You:
What You’ll Get In Return:
Why Crescendo?
Join us and help shape the future of customer experience.
Company Culture Is At Our Core
Our core values bring intention to our work and set the tone for our culture. From the partners we serve to the associates who work with us, we share a set of core values that guide our actions.
Crescendo is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process. If you require assistance or accommodations to participate in the job application or interview process, please contact careers@crescendo.ai .
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