Job Description

Job Description * Coordinate daily dispatching by optimizing the allocation of tests in collaboration with Shift Managers. * Manage resource allocation for all support requests efficiently * Monitor and oversee tickets throughout their lifecycle, ensuring timely resolution within agreed-upon timelines. * Provide regular updates to stakeholders on statuses, maintenance activities, schedules, and transfers. * Monitor the progress of tests closely and promptly report on outcomes or issues as they emerge. * Generate detailed and accurate reports summarizing daily dispatch operations highlighting key metrics in regards to fleet performance We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: . Skills and Requirements * Coordinate daily dispatching by optimizing the allocation of tests in collaboration with Shift Managers. * Manage resource allocation for all support requests efficiently * Monitor and oversee tickets throughout their lifecycle, ensuring timely resolution within agreed-upon timelines. * Provide regular updates to stakeholders on statuses, maintenance activities, schedules, and transfers. * Monitor the progress of tests closely and promptly report on outcomes or issues as they emerge. * Generate detailed and accurate reports summarizing daily dispatch operations highlighting key metrics in regards to fleet performance null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

Job Tags

Shift work,

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